Shipping policy

Shipping Policy

1. Processing Time

Orders are typically processed and prepared for shipment within 1–3 business days of purchase. During sales or high-demand periods, processing may take a little longer.

2. Shipping Times

Once shipped, delivery times vary depending on your location:

Domestic orders: typically 5–10 business days.
International orders: typically 10–20 business days, depending on customs processing in your country.

These are estimates, not guarantees — delays can occur due to customs, weather, or carrier disruptions.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order. Any applicable free-shipping thresholds will be shown at checkout.

4. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's progress.

5. Customs, Duties, and Taxes

For international orders, your shipment may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

6. Delayed or Missing Packages

If your tracking shows no movement for an extended period, or your order hasn't arrived within the expected window, please contact us and we'll look into it. See our Refund Policy for how we handle orders that don't arrive.

7. Incorrect Address

Please double-check your shipping address at checkout. We aren't able to redirect packages once they've shipped, and re-shipping costs for orders returned due to an incorrect address may be the customer's responsibility.